Onsite Social Security Claims Intake Specialist

Trajector; Cabanatuan; On-site; PHP 300,000 - 360,000; Full time

Job summary

Trajector is seeking a New Claims Team Member in Cabanatuan City, Nueva Ecija, Philippines. The role focuses on calling potential clients, screening eligibility, and gathering information for Social Security applications.

The candidate will ensure paperwork is signed and returned, while maintaining accurate logs and meeting departmental metrics. The position requires onsite work, high school completion, and strong communication with clients and teammates, alongside training participation and

Qualifications

• Must be onsite in Cabanatuan City, Nueva Ecija.
• High school diploma or equivalent.
• Proficient with standard office equipment and basic software.

Responsibilities

• Screen potential clients by phone and gather information for Social Security applications.
• Log calls and maintain intake metrics.
• Maintain accuracy in all tasks and communicate effectively with clients and team.
• Attend training sessions and perform tasks as assigned by team leader.
• Ensure regular, reliable, and punctual attendance for a full-time role.

Skills

Excellent communication

Independent work

Customer service orientation

Adaptability

Team collaboration

Education

High school diploma or equivalent

Tools

Office software (word processing, spreadsheets, databases)

Job description

Trajector is seeking a New Claims Team Member in Cabanatuan City, Nueva Ecija, Philippines. The role focuses on calling potential clients, screening eligibility, and gathering information for Social Security applications.

The candidate will ensure paperwork is signed and returned, while maintaining accurate logs and meeting departmental metrics. The position requires onsite work, high school completion, and strong communication with clients and teammates, alongside training participation and