Onsite Retail Support - Entry-Level CSR with Growth

Caldwell Communications; Manila; On-site; PHP 264,045 - 316,274; Full time

Benefits offered by this job

Performance-based incentives

Paid retail training

Career growth opportunities

Job summary

Caldwell Communications is seeking a Customer Service Representative for their retail account in Quezon City. The role involves assisting customers with inquiries, order tracking, and ensuring an exceptional shopping experience.

Offering a competitive salary of up to PHP 26,000 per month, performance-based incentives, and paid training, this opportunity is ideal for fresh graduates and those shifting careers. Interested candidates must possess good English communication skills and a strong service orientation.

Qualifications

• High School or Senior High School graduate (college level or graduate is an advantage).
• No experience required; open to fresh graduates and career shifters.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries via phone, chat, or email related to retail products and services.
• Assist with order placement, tracking, returns, and exchanges.
• Provide accurate product information, pricing, and availability.
• Resolve customer concerns professionally and efficiently.
• Ensure a smooth and positive customer shopping experience.

Skills

Good English communication skills

Customer service orientation

Attention to detail

Basic computer skills

Multitasking ability

Education

High School or Senior High School graduate

Job description

Caldwell Communications is seeking a Customer Service Representative for their retail account in Quezon City. The role involves assisting customers with inquiries, order tracking, and ensuring an exceptional shopping experience.

Offering a competitive salary of up to PHP 26,000 per month, performance-based incentives, and paid training, this opportunity is ideal for fresh graduates and those shifting careers. Interested candidates must possess good English communication skills and a strong service orientation.