Real-Time Analyst: WFM & Scheduling Expert

TASQ Staffing Solutions; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A prominent staffing agency is seeking a Real Time Analyst for their Quezon City office. This role requires 1-2 years of experience in workforce management within a contact center, along with strong analytical skills and proficiency in MS Excel. Ideal candidates should possess a Bachelor's Degree and be available to start on 27-Mar-2026. This position involves working onsite with shifting schedules aligned to the UK time zone.

Qualifications

• 1-2 years' work experience in workforce management in a contact center environment.
• 2-4 years overall experience.
• Able to start on 27-Mar-2026.

Skills

Analytical skills

MS Excel

Workforce Management software

Education

Bachelor's Degree

Job description

A prominent staffing agency is seeking a Real Time Analyst for their Quezon City office. This role requires 1-2 years of experience in workforce management within a contact center, along with strong analytical skills and proficiency in MS Excel. Ideal candidates should possess a Bachelor's Degree and be available to start on 27-Mar-2026. This position involves working onsite with shifting schedules aligned to the UK time zone.