Onsite Non-Voice CSR — Up to 25K + Commissions

Sapient Global Services; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health insurance

Signing bonus

Monthly commissions

Career growth

Premium perks

Job summary

Sapient Global Services is hiring a Customer Service Representative to join our Metro Manila team. This on-site role provides daily customer support through voice and non-voice channels, with a fast 1-day hiring process and earning potential up to ₱25,000 plus monthly commissions.

You will be part of a supportive team, handling orders, returns, and account updates while aiming for high customer satisfaction and efficiency. Fresh grads and ALS passers are welcome to apply.

Qualifications

• High school graduates (old curriculum), ALS passers, fresh grads welcome.
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.
• Career shifters and experienced CSR agents are welcome.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Hit key performance targets in customer satisfaction and efficiency.

Skills

Communication skills

Problem-solving

Education

High school diploma (old curriculum) / ALS

Job description

Sapient Global Services is hiring a Customer Service Representative to join our Metro Manila team. This on-site role provides daily customer support through voice and non-voice channels, with a fast 1-day hiring process and earning potential up to ₱25,000 plus monthly commissions.

You will be part of a supportive team, handling orders, returns, and account updates while aiming for high customer satisfaction and efficiency. Fresh grads and ALS passers are welcome to apply.