Non-Voice CSR: Growth, HMO & Day-1 Perks (Metro Manila)

Sapient Global Services

Pasig

On-site

PHP 254,000 - 304,000

Full time

14 days+

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Benefits offered by this job

HMO coverage for you + 2 dependents

Pioneer accounts including non-voice

Incentives and signing bonuses

Premium perks

Life Insurance & Retirement Plan

Shifting schedules: Day, Mid, or Night

Job summary

Sapient Global Services in Metro Manila is hiring a Customer Service Representative. The role handles inquiries via voice and non-voice channels, processes orders, returns, and account updates with empathy and efficiency, with a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions.

You don’t need call center experience—we provide training. On-site work, opportunities for growth, HMO for you and 2 dependents from Day 1, pioneer accounts including non-voice roles, incentives

Qualifications

High school graduates or ALS passers for the role.
No call center experience required; training will be provided.
Strong communication and problem-solving skills are essential.
Willing to work onsite in Metro Manila.

Responsibilities

Handle customer concerns through voice and/or non-voice channels.
Resolve concerns with empathy and efficiency.
Process orders, returns, and account updates with accuracy.
Work with a supportive team and hit KPIs in customer satisfaction.

Skills

Communication skills

Problem-solving

On-site work

Customer service

Education

High School Diploma (old curriculum)

ALS passer

Fresh graduates welcome

Job description

You don’t need call center experience—we provide training. On-site work, opportunities for growth, HMO for you and 2 dependents from Day 1, pioneer accounts including non-voice roles, incentives

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