CSR: Fast-Track Growth, 25k + Commissions

Sapient Ph; Makati; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Base salary up to 25K PHP

Monthly commissions

HMO for 2 dependents

Free coffee and biscuits

Pioneer accounts

Incentives and signing bonuses

Flexible shifts

Life insurance & retirement plan

Job summary

Sapient Ph in Metro Manila seeks a Customer Service Representative to handle inquiries, provide solutions, and process orders across channels. The role offers a one-day hiring process and a base salary up to 25,000 PHP with monthly commissions, plus benefits and growth opportunities.

No prior CS experience is required as comprehensive training is provided; strong communication skills and adaptability are valued to maintain high customer satisfaction.

Qualifications

• High school diploma or equivalent required; customer-facing work experience is a plus.
• No prior customer service experience necessary — training provided.
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.

Responsibilities

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Skills

Communication skills

Interpersonal skills

Adaptability

Education

High school diploma

Job description

Sapient Ph in Metro Manila seeks a Customer Service Representative to handle inquiries, provide solutions, and process orders across channels. The role offers a one-day hiring process and a base salary up to 25,000 PHP with monthly commissions, plus benefits and growth opportunities.

No prior CS experience is required as comprehensive training is provided; strong communication skills and adaptability are valued to maintain high customer satisfaction.