Onsite Nightshift Customer Service Pro — Novaliches

TTEC; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Health and wellness benefits

Tuition reimbursement

Paid time off

Job summary

TTEC is hiring a Customer Service Representative for the Nightshift on-site in Novaliches. You’ll help customers by answering inquiries, resolving issues, and communicating clearly to provide exceptional service.

The role requires at least a high school diploma or two years of college and some BPO experience; strong verbal and written English; and basic computer skills. Join a supportive, inclusive team with a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school completed

Two years in college

Tools

Phone/CRM software

Job description

TTEC is hiring a Customer Service Representative for the Nightshift on-site in Novaliches. You’ll help customers by answering inquiries, resolving issues, and communicating clearly to provide exceptional service.

The role requires at least a high school diploma or two years of college and some BPO experience; strong verbal and written English; and basic computer skills. Join a supportive, inclusive team with a benefits package.