Onsite Nightshift Customer Service Pro (Araneta QC)

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health & wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Nightshift Customer Service Representative to join their onsite team. You will help customers by providing timely answers, resolving issues with empathy, and upholding our service standards.

Ideal candidates are high school graduates with at least 6 months in a BPO, strong computer skills, and the ability to quickly learn product knowledge. The role offers a supportive environment and comprehensive benefits.

Qualifications

• Senior high school or college graduates are welcome to apply.
• If high school graduate of an older curriculum, candidate must have completed at least 2 years in college.
• With at least 6 months of BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

BPO experience

Computer skills

Education

Senior high school or college graduates welcome

Completed at least 2 years in college

Job description

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Nightshift Customer Service Representative to join their onsite team. You will help customers by providing timely answers, resolving issues with empathy, and upholding our service standards.

Ideal candidates are high school graduates with at least 6 months in a BPO, strong computer skills, and the ability to quickly learn product knowledge. The role offers a supportive environment and comprehensive benefits.