Onsite Customer Service Rep - Dayshift with Benefits

TTEC; Quezon City; On-site; PHP 268,000 - 379,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Paid time off

Job summary

TTEC is hiring a Customer Service Representative for dayshift, onsite at Araneta, Quezon City. You will help customers by answering inquiries, researching issues, and delivering friendly, effective solutions.

Ideal candidates have completed senior high school or college coursework, are open to newbies, and can quickly learn product details while using computer systems to assist customers. A supportive team and growth opportunities await.

Qualifications

• Experience in handling customer inquiries and solving problems.
• Comfort using computer systems and basic software.
• Willingness to learn product details and processes.
• Open to all applicants, including those without prior CS experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Product knowledge

Newbie friendly

Education

Completed senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative for dayshift, onsite at Araneta, Quezon City. You will help customers by answering inquiries, researching issues, and delivering friendly, effective solutions.

Ideal candidates have completed senior high school or college coursework, are open to newbies, and can quickly learn product details while using computer systems to assist customers. A supportive team and growth opportunities await.