Onsite Customer Service Specialist – Dayshift (QC)

TTEC; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

Paid time off (PTO)

Job summary

TTEC is hiring a Customer Service Representative for the Dayshift, working onsite in Araneta, Quezon City. You will be part of delivering exceptional customer experiences and helping customers with product knowledge. The role emphasizes a supportive culture and opportunities for growth within a global team.

The position requires completing senior high school or some college, and is open to newbies or those with prior customer service experience. A basic level of computer skills is expected.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Computer skills

Education

Senior high school completed or some college

Job description

TTEC is hiring a Customer Service Representative for the Dayshift, working onsite in Araneta, Quezon City. You will be part of delivering exceptional customer experiences and helping customers with product knowledge. The role emphasizes a supportive culture and opportunities for growth within a global team.

The position requires completing senior high school or some college, and is open to newbies or those with prior customer service experience. A basic level of computer skills is expected.