Nightshift Customer Care Champion (Onsite)

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative for nightshift, onsite at Araneta. You will help customers by answering questions, researching solutions, and delivering empathetic service. No degree required; high school or college grads welcomed; BPO experience preferred.

The role offers career development, inclusive culture and health benefits that may include PTO, tuition reimbursement and wellness incentives.

Qualifications

• Senior high school or college graduates are welcome to apply.
• If a high school graduate of an older curriculum, candidate must have completed at least 2 years in college.
• With at least 6 months of BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

Product knowledge

Computer skills

Education

Senior high school or college graduates welcome

High school graduate with 2+ years in college

Job description

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative for nightshift, onsite at Araneta. You will help customers by answering questions, researching solutions, and delivering empathetic service. No degree required; high school or college grads welcomed; BPO experience preferred.

The role offers career development, inclusive culture and health benefits that may include PTO, tuition reimbursement and wellness incentives.