Onsite Night Shift Trainer — BPO Learning & Development

RC Low Human Resource Consultancy OPC; Pasig; On-site; PHP 267,840 - 401,760; Full time

Benefits offered by this job

HMO

Retirement Plan

Job Training

Job summary

RC Low Human Resource Consultancy OPC in Pasig City is hiring a Trainer to join a fast-growing BPO team in Pasig City. This is a full onsite role on a night shift schedule, ideal for experienced BPO professionals ready to step into a learning and development function.

You will facilitate new hire training, conduct classroom and/or virtual training sessions, deliver product, process, and communication training, coach and support trainees, monitor performance, and update training materials.

Qualifications

• At least 1 year experience as a Trainer in a BPO or related industry
• Open to undergraduate candidates
• Experience as Trainer, SME, QA, or Team Lead (coaching exposure preferred)
• Strong communication and presentation skills
• Comfortable handling classroom training and facilitation
• Willing to work onsite in Pasig City and night shift schedule

Responsibilities

• Facilitate new hire training and onboarding programs
• Conduct classroom and/or virtual training sessions
• Deliver product, process, and communication training
• Coach and support trainees during nesting/on-the-job training
• Monitor trainee performance and provide feedback for improvement
• Assist in updating training materials and modules
• Support continuous learning and performance development initiatives

Job description

RC Low Human Resource Consultancy OPC in Pasig City is hiring a Trainer to join a fast-growing BPO team in Pasig City. This is a full onsite role on a night shift schedule, ideal for experienced BPO professionals ready to step into a learning and development function.

You will facilitate new hire training, conduct classroom and/or virtual training sessions, deliver product, process, and communication training, coach and support trainees, monitor performance, and update training materials.