Global Training Leader - Onsite & Night Shift

Full Potential BPO Inc.; Davao City; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Full Potential BPO Inc. in the Philippines is seeking a dynamic Training Manager to lead the design, development, and delivery of training programs that enhance employee skills, performance, and productivity.

The role requires collaboration with department heads to assess training needs, develop curriculum, and implement learning solutions aligned with company goals and values. The Training Manager will supervise trainers, manage the end-to-end training cycle, and monitor effectiveness using

Qualifications

• Proven experience (7+ years) in training or learning and development, with at least 3 years in a managerial or leadership capacity.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and facilitation skills.
• Experience with Learning Management Systems (LMS) and e-learning platforms.
• Strong organizational and project management skills.
• Ability to analyze data and use insights to improve training outcomes.
• Certification in training or instructional design (e.g., CPTM, ATD) is a plus.
• Willing to work onsite and on a shifting schedule (majority in the night shift).

Responsibilities

• Develop and execute a strategic training roadmap across departments to support business objectives.
• Conduct needs assessments and skill gap analyses to identify learning and development requirements.
• Design engaging training programs, workshops, and e-learning courses using various methodologies.
• Manage the end-to-end training cycle, including planning, coordination, delivery, and evaluation.
• Supervise and coach trainers and facilitators, ensuring consistency and quality in content delivery.
• Monitor training effectiveness through feedback, assessments, and performance metrics.
• Maintain accurate training records and reports for compliance and audit purposes.
• Support onboarding and orientation programs for new hires.
• Stay current on industry trends and incorporate best practices into training initiatives.
• Partner with stakeholders to drive a culture of continuous learning and professional development.

Skills

Adult learning

Instructional design

Communication

Facilitation

Project management

Data analysis

Tools

LMS

E-learning platforms

Job description

Full Potential BPO Inc. in the Philippines is seeking a dynamic Training Manager to lead the design, development, and delivery of training programs that enhance employee skills, performance, and productivity.

The role requires collaboration with department heads to assess training needs, develop curriculum, and implement learning solutions aligned with company goals and values. The Training Manager will supervise trainers, manage the end-to-end training cycle, and monitor effectiveness using