Onsite Network Operations Specialist — Cisco & SolarWinds Pro

Rising Tide Digital, Inc.; Mandaluyong; On-site; PHP 500,000 - 700,000; Part time

Job summary

Rising Tide Digital, Inc. in Mandaluyong, Philippines, seeks a Network Operations Specialist to support day-to-day network operations, monitoring, troubleshooting and infrastructure maintenance using Cisco, SolarWinds and ServiceNow.

The role requires at least 2 years of network operations experience, a Bachelor’s in IT/CS/CE, hands-on Cisco routing and switching, and familiarity with TCP/IP, DNS and VPN. CCNP is a plus; night/weekend shifts may be required.

Qualifications

• Bachelor’s degree in IT, CS, or CE required.
• 2+ years in network engineering or operations.
• Hands-on Cisco routing and switching experience.
• Experience with SolarWinds monitoring tools (NPM/NCM/IPAM).
• Familiarity with ServiceNow for incident management.
• Knowledge of TCP/IP, DNS, DHCP, VPN, QoS, and LAN/WAN.

Responsibilities

• Manage and troubleshoot Cisco network infrastructure (LAN/WAN/DC).
• Monitor network health and performance with SolarWinds.
• Handle incidents, requests, changes, and problems in ServiceNow.
• Investigate and resolve connectivity and performance issues.
• Assist with network upgrades, maintenance, and patching.
• Support WAN optimization initiatives.
• Coordinate with IT teams and vendors to resolve issues.
• Ensure network services remain stable and secure.

Skills

Cisco routing & switching

Network troubleshooting

TCP/IP networking

Communication skills

Analytical thinking

Education

Bachelor's degree in IT, Computer Science, Computer Engineering

Tools

SolarWinds NPM

SolarWinds NCM

SolarWinds IPAM

ServiceNow

Cisco devices

Job description

Rising Tide Digital, Inc. in Mandaluyong, Philippines, seeks a Network Operations Specialist to support day-to-day network operations, monitoring, troubleshooting and infrastructure maintenance using Cisco, SolarWinds and ServiceNow.

The role requires at least 2 years of network operations experience, a Bachelor’s in IT/CS/CE, hands-on Cisco routing and switching, and familiarity with TCP/IP, DNS and VPN. CCNP is a plus; night/weekend shifts may be required.