Graveyard IT Call Center Agent - Signing Bonus, HMO

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A leading IT company in the Philippines is looking for a Call Center Agent for an on-site position. The role involves responding to customer inquiries and supporting order processing. Ideal candidates are open to fresh graduates and possess some experience in customer service or BPO settings. The position offers a salary ranging from Php18,000 to Php25,000, along with attractive benefits including HMO coverage and a signing bonus.

Qualifications

• Open to fresh graduates and undergraduates.
• At least 1 year of CSR experience is an advantage.
• BPO experience is a plus.

Responsibilities

• Respond to customer inquiries via phone calls, email, and messaging platforms.
• Assist customers with order processing and billing concerns.
• Provide accurate information regarding products and services.
• Ensure all documentation and system entries are accurate.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or equivalent

Job description

A leading IT company in the Philippines is looking for a Call Center Agent for an on-site position. The role involves responding to customer inquiries and supporting order processing. Ideal candidates are open to fresh graduates and possess some experience in customer service or BPO settings. The position offers a salary ranging from Php18,000 to Php25,000, along with attractive benefits including HMO coverage and a signing bonus.