Onsite Dumaguete Customer Care Specialist

TTEC; Negros Occidental; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Professional development opportunities

PTO and wellness incentives

Job summary

A leading customer service provider in Dumaguete, Philippines is seeking a Customer Service Representative to enhance customer experiences. The role involves answering incoming communications, resolving complex issues with empathy, and contributing to an inclusive work culture. Candidates should have a high school diploma and at least 6 months of customer service experience. A supportive environment focused on professional growth and wellness incentives is offered.

Qualifications

• 6 months of customer service experience or more.
• Ability to explain product knowledge.
• Passion for helping others.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Customer service experience

Ability to resolve customer issues

Strong communication skills

Education

Completed senior high school

Job description

A leading customer service provider in Dumaguete, Philippines is seeking a Customer Service Representative to enhance customer experiences. The role involves answering incoming communications, resolving complex issues with empathy, and contributing to an inclusive work culture. Candidates should have a high school diploma and at least 6 months of customer service experience. A supportive environment focused on professional growth and wellness incentives is offered.