Customer Service Rep (Dayshift) - Onsite, Growth & PTO

TTEC; Negros Occidental; On-site; PHP 213,267 - 255,452; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A customer service company is seeking a Customer Service Representative for the Dayshift role in Dumaguete. You will assist customers by resolving their issues and ensuring a positive experience. Ideal candidates are open to both newbies and experienced individuals, with a senior high school education. The role offers career support, an inclusive culture, and potential benefits including PTO and tuition reimbursement.

Qualifications

• Open to newbies or with customer service experience.
• Ability to recognize, apply and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Good Communication

Problem solving

Collaborative skills

Education

Senior High school graduate or equivalent

Job description

A customer service company is seeking a Customer Service Representative for the Dayshift role in Dumaguete. You will assist customers by resolving their issues and ensuring a positive experience. Ideal candidates are open to both newbies and experienced individuals, with a senior high school education. The role offers career support, an inclusive culture, and potential benefits including PTO and tuition reimbursement.