Onsite Customer Care Specialist — Dumaguete

TTEC; Negros Occidental; On-site; PHP 279,000 - 334,800; Full time

Job summary

A leading customer service provider is seeking a Customer Service Representative to work onsite in Dumaguete, Philippines. In this role, you will own the responsibility of resolving escalated customer calls and provide exceptional service. Ideal candidates should have at least one year of customer service experience and two years of college education. This position offers the opportunity to make a significant difference in customer experiences in a supportive environment.

Qualifications

• One year or more of customer service experience is preferred.
• Completed at least two college years.
• Ability to recognize and explain product/service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Customer service experience

Product knowledge application

Computer experience

Education

At least two years completed in college

Job description

A leading customer service provider is seeking a Customer Service Representative to work onsite in Dumaguete, Philippines. In this role, you will own the responsibility of resolving escalated customer calls and provide exceptional service. Ideal candidates should have at least one year of customer service experience and two years of college education. This position offers the opportunity to make a significant difference in customer experiences in a supportive environment.