DIGITAL ADS/CONTENT MOD CSR

Metacom Careers; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Metacom Careers is seeking individuals to manage customer inquiries related to digital ads and content. The successful candidates will assist in scheduling digital marketing campaigns and provide exceptional customer service through calls and online interactions.

Applicants should possess strong communication skills, a technical aptitude for troubleshooting, and at least 6 months experience in relevant fields. Willingness to work onsite in McKinley, Taguig is required.

Qualifications

• At least 6 months experience in Digital Ads, Content Moderation, Digital Marketing, or Digital Sales.
• Minimum of 2 years CSR/TSR experience.
• Willing to work onsite in McKinley, Taguig.

Responsibilities

• Manage and respond to customer inquiries related to digital ads.
• Assist in scheduling and coordinating digital marketing campaigns.
• Provide excellent customer service via call center and online platforms.

Skills

Excellent communication skills

Proficiency in customer service

Strong technical aptitude for troubleshooting

Job description

Responsibilities

• Manage and respond to customer inquiries related to digital ads and content.
• Assist in scheduling and coordinating digital marketing campaigns.
• Provide excellent customer service via call center and online platforms.
• Utilize technical skills to troubleshoot issues and provide solutions.

Requirements

• Excellent communication skills.
• Willing to work onsite in McKinley, Taguig.
• Amenable to shifting schedules.
• Proficiency in customer service and call center operations.
• Knowledge of digital marketing principles.
• Strong technical aptitude for troubleshooting.
• Team-oriented.
• At least 6 months experience in Digital Ads, Content Moderation, Digital Marketing, or Digital Sales OR Minimum of 2 years CSR/TSR experience.
• Higher offer for candidates with at least 2 years overall work experience.