Rider Support Specialist – Onsite, Taguig

Metacom Careers; Taguig; On-site; PHP 312,480 - 401,760; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Job summary

Metacom Careers is hiring for an on-site customer support role in Taguig. You will handle customer inquiries, resolve issues, and deliver a positive experience while meeting quality and performance standards.

An ideal candidate has 1–3 years of BPO experience, willingness to work onsite in Taguig, and strong verbal and written communication skills. Training and incentives are provided, with opportunities for growth.

Qualifications

• Completed at least 2 years in college with no back subjects.
• Minimum 18 months BPO experience.
• Willing to work onsite and on a shifting schedule.
• Strong verbal and written communication skills.
• Customer-focused with excellent problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and adaptability.
• Team player with a positive and professional attitude.

Responsibilities

• Handle inbound and/or outbound customer interactions professionally.
• Resolve customer inquiries, concerns, and account-related issues.
• Provide accurate information and effective solutions in a timely manner.
• Maintain high standards of customer service and compliance.
• Achieve individual and team performance goals.

Skills

Verbal communication

Written communication

Customer focus

Problem solving

Multitasking

Attention to detail

Adaptability

Team player

Education

2+ years college, no back subjects

Job description

Metacom Careers is hiring for an on-site customer support role in Taguig. You will handle customer inquiries, resolve issues, and deliver a positive experience while meeting quality and performance standards.

An ideal candidate has 1–3 years of BPO experience, willingness to work onsite in Taguig, and strong verbal and written communication skills. Training and incentives are provided, with opportunities for growth.