DIGITAL ADS/CONTENT MOD CSR

Metacom Careers; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Job summary

Metacom Careers is seeking an on-site Customer Service professional in Taguig with 1–3 years of experience. role involves handling inquiries about digital ads, coordinating campaigns, and delivering top-notch support via call center and online platforms. Proficiency in digital marketing and strong troubleshooting skills are valued.

Willingness to work shifts and be part of a team is essential. The position offers a full-time role with health benefits, training opportunities, and potential

Qualifications

• Experience in customer service or CSR/TSR a must.
• Knowledge of digital marketing principles beneficial.
• Strong troubleshooting and technical aptitude required.
• Excellent communication and teamwork skills expected.

Responsibilities

• Manage and respond to customer inquiries related to digital ads and content.
• Assist in scheduling and coordinating digital marketing campaigns.
• Provide excellent customer service via call center and online platforms.
• Utilize technical skills to troubleshoot issues and provide solutions.

Skills

Customer service

Call center operations

Digital marketing knowledge

Troubleshooting

Excellent communication

Education

High School or equivalent

Tools

TikTok

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

• Manage and respond to customer inquiries related to digital ads and content.
• Assist in scheduling and coordinating digital marketing campaigns.
• Provide excellent customer service via call center and online platforms.
• Utilize technical skills to troubleshoot issues and provide solutions.
• At least 6 months experience in Digital Ads, Content Moderation, Digital Marketing, or Digital Sales OR Minimum of 2 years CSR/TSR experience
• Higher offer for candidates with:
• At least 2 years overall work experience

Requirements:

• Willing to work onsite in McKinley, Taguig
• Amenable to shifting schedules
• Skills and Competencies:Proficiency in customer service and call center operations
• Skills and Competencies:Knowledge of digital marketing principles
• Skills and Competencies:Strong technical aptitude for troubleshooting
• Qualities and Traits:Excellent communication skills and team-oriented

Call Centre Scheduling Digital Marketing Customer Service Technical Skills TikTok