Onsite Customer Support Specialist (Makati) — HMO & Training

Gratitude Philippines; Manila; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Competitive salary package + multiple-

Job summary

Teleperformance Philippines is hiring Customer Service Representatives in Makati City for onsite work. Open to fresh graduates and applicants with or without BPO experience. The role involves handling inquiries via phone, email, or chat and delivering excellent service.

You will provide accurate information, resolve concerns, and maintain customer satisfaction while following company processes. Training starts Day 1 with a competitive compensation package and benefits.

Qualifications

• High school diploma or higher; fresh graduates welcome.
• Excellent English communication skills.
• Willing to be onsite in Makati and work in shifting schedule.
• With or without BPO experience.

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and deliver excellent customer service
• Resolve customer concerns efficiently and professionally
• Maintain high customer satisfaction and meet quality standards
• Follow company processes and guidelines

Skills

English communication

Fresh graduates welcome

Onsite work

Shift/flexible schedule

Customer service mindset

Education

High school diploma or higher

Job description

Teleperformance Philippines is hiring Customer Service Representatives in Makati City for onsite work. Open to fresh graduates and applicants with or without BPO experience. The role involves handling inquiries via phone, email, or chat and delivering excellent service.

You will provide accurate information, resolve concerns, and maintain customer satisfaction while following company processes. Training starts Day 1 with a competitive compensation package and benefits.