Insurance Support Specialist – Onsite Cubao | Training & HMO

Accenture; Quezon City; On-site; PHP 402,000 - 536,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certification

Paid sick leave

Paid vacation leave

Job summary

Accenture Philippines is seeking a Customer Service Representative - Insurance to support clients by reviewing documents, verifying agent and license details, and determining the correct handling of data. The role requires attention to detail and accuracy in processing records and communications.

The position is full-time and onsite in Cubao, Quezon City, with flexible shifts and holiday work expectations, and offers training, upskilling and comprehensive benefits including medical coverage and

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Job description

Accenture Philippines is seeking a Customer Service Representative - Insurance to support clients by reviewing documents, verifying agent and license details, and determining the correct handling of data. The role requires attention to detail and accuracy in processing records and communications.

The position is full-time and onsite in Cubao, Quezon City, with flexible shifts and holiday work expectations, and offers training, upskilling and comprehensive benefits including medical coverage and