Onsite Customer Support Specialist

Hatasu Philippines; Gumaca; On-site; PHP 223,200 - 279,000; Full time

Job summary

Hatasu Philippines is looking for a Customer Service Representative to provide support via phone, email, and chat. The role requires at least 1 year of experience or strong communication skills from fresh graduates. Responsibilities include processing orders, maintaining records, and coordinating with teams. The position offers a 100% onsite setup and requires work six days a week in Cainta, Rizal, Philippines. Interested candidates should be tech-savvy and organized.

Qualifications

• At least 1 year of experience in customer service, admin, or related roles.
• Fresh graduates and candidates with no prior experience are welcome to apply.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product information and assist customers.
• Maintain accurate records of customer interactions.

Skills

Customer service experience

Communication skills

Organizational skills

Tech-savvy

Ability to multitask

Tools

Google Workspace

Microsoft Office

Customer support tools

Job description

Hatasu Philippines is looking for a Customer Service Representative to provide support via phone, email, and chat. The role requires at least 1 year of experience or strong communication skills from fresh graduates. Responsibilities include processing orders, maintaining records, and coordinating with teams. The position offers a 100% onsite setup and requires work six days a week in Cainta, Rizal, Philippines. Interested candidates should be tech-savvy and organized.