eBike Customer Support & Admin Specialist

Hatasu Philippines; Gumaca; On-site; PHP 223,200 - 334,800; Full time

Job summary

Hatasu Philippines in Gumaca seeks a Customer Service Representative to handle inquiries via phone, email, and chat. Responsibilities include providing product information, maintaining records, and assisting with orders and logistics.

The ideal candidate will have over 1 year in customer service, excellent communication skills, and comfort in a fast-paced environment. A passion for eBikes and proficiency with Google Workspace and Microsoft Office are preferred.

Qualifications

• 1+ year experience in customer service or administrative roles.
• Excellent verbal and written communication skills.
• Comfortable in fast-paced environments.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide product information and troubleshoot technical issues.
• Maintain accurate records of customer interactions.

Skills

Customer service experience

Excellent communication

Tech-savvy proficiency

Organizational skills

Tools

Google Workspace

Microsoft Office

Customer support platforms

Job description

Hatasu Philippines in Gumaca seeks a Customer Service Representative to handle inquiries via phone, email, and chat. Responsibilities include providing product information, maintaining records, and assisting with orders and logistics.

The ideal candidate will have over 1 year in customer service, excellent communication skills, and comfort in a fast-paced environment. A passion for eBikes and proficiency with Google Workspace and Microsoft Office are preferred.