Onsite Customer Service Specialist | Paid Training & Growth

NeksJob Philippines; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines is seeking a Customer Service Representative to assist clients across phone, email, and live chat platforms. This role involves diagnosing technical problems, answering general questions, and providing accurate product specifications.

To excel, you should have excellent verbal communication, active listening, and basic digital literacy, and be willing to work on-site in Manila. The position offers paid training, a competitive salary, bonuses, and benefits such as HMO and

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Verbal communication

Active listening

Digital literacy

Education

Senior High School graduate

Job description

NeksJob Philippines is seeking a Customer Service Representative to assist clients across phone, email, and live chat platforms. This role involves diagnosing technical problems, answering general questions, and providing accurate product specifications.

To excel, you should have excellent verbal communication, active listening, and basic digital literacy, and be willing to work on-site in Manila. The position offers paid training, a competitive salary, bonuses, and benefits such as HMO and