Onsite Customer Service Rep – Pasig (B2B Accounts)

Gratitude Philippines; Manila; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training from day one

Health benefits (HMO)

Career growth

Job summary

Gratitude Philippines in Pasig is seeking a Customer Service Representative to join our onsite team. This entry-level role welcomes fresh graduates and applicants with or without BPO experience, with paid training from day one and a clear path to grow with the company.

You will handle inquiries via phone, chat, or email, provide accurate information, and maintain high standards of service in a collaborative office setting with team leads and peers.

Qualifications

• Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate.
• Experience: Open to candidates with or without BPO experience (Paid training will be provided!).
• Skills: Strong English communication skills (verbal and written).
• Work Setup: Must be willing and ready to work onsite at our pasig office.
• Availability: Flexible to work in rotational shifts, including night shifts and weekends if required.

Responsibilities

• Handle incoming customer inquiries via phone, chat, or email with professionalism and care.
• Provide accurate product or service information to resolve customer issues effectively.
• Maintain high standards of communication and service quality on every interaction.
• Collaborate with team leads and peers in an interactive, office-based environment.

Skills

Strong English communication skills

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Gratitude Philippines in Pasig is seeking a Customer Service Representative to join our onsite team. This entry-level role welcomes fresh graduates and applicants with or without BPO experience, with paid training from day one and a clear path to grow with the company.

You will handle inquiries via phone, chat, or email, provide accurate information, and maintain high standards of service in a collaborative office setting with team leads and peers.