On-Site Customer Support Pro (Pasig) - Equity & Bonuses

Gratitude Jobs Ahead HR Inc; Pasig; Presencial; PHP 223.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Equity Incentive Plan

Performance Bonus

Incentives

Descripción de la vacante

Gratitude Jobs Ahead HR Inc in Pasig is seeking an on-site Customer Service Associate to handle incoming calls, provide accurate information about products and services, and resolve issues promptly.

The role requires no prior experience and a high school diploma; training will be provided. You will process requests, maintain records, follow company procedures, and strive to meet call handling and service targets while contributing to a positive customer experience.

Formación

• High school education required or equivalent.
• No prior experience required.
• Willing to learn and follow procedures.

Responsabilidades

• Answered incoming customer calls and responded to inquiries in a professional manner.
• Provided accurate information about products and services.
• Resolved customer complaints and issues promptly and effectively.
• Processed customer requests, orders, and account updates.
• Maintained detailed records of customer interactions in the system.
• Followed company policies and procedures while ensuring customer satisfaction.
• Met performance targets for call handling, quality, and customer service.

Conocimientos

Customer service

Communication

Problem solving

Educación

High School Diploma

Descripción del empleo

Gratitude Jobs Ahead HR Inc in Pasig is seeking an on-site Customer Service Associate to handle incoming calls, provide accurate information about products and services, and resolve issues promptly.

The role requires no prior experience and a high school diploma; training will be provided. You will process requests, maintain records, follow company procedures, and strive to meet call handling and service targets while contributing to a positive customer experience.