B2B Retail Account CSR - Onsite, Flexible Shifts

Gratitude Philippines; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Gratitude Philippines is hiring a Customer Service Representative with strong B2B or Retail experience to join our Pasig-based team. You will handle business customers, resolve inquiries, and support partner accounts in a fast-paced environment.

Onsite work is required and the role involves shifting schedules. Prior BPO experience and excellent communication are preferred. If you have hands-on B2B/Retail exposure, you could be a good fit for our growing operation.

Qualifications

• With B2B or Retail account experience preferred
• Strong customer service and communication skills
• Relevant BPO experience is an advantage
• Willing to work onsite
• Must be willing to work shifting schedules

Skills

B2B/Retail experience

Customer service

Communication skills

Willing to work onsite

Job description

Gratitude Philippines is hiring a Customer Service Representative with strong B2B or Retail experience to join our Pasig-based team. You will handle business customers, resolve inquiries, and support partner accounts in a fast-paced environment.

Onsite work is required and the role involves shifting schedules. Prior BPO experience and excellent communication are preferred. If you have hands-on B2B/Retail exposure, you could be a good fit for our growing operation.