Dayshift CSR - Earn Up to ₱27K at UP Technohub

Hammerjack Pty Ltd; Quezon City; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring an onsite Customer Service Representative for the UP Technohub in Quezon City. You will respond to customer inquiries, research and resolve issues, and help ensure a positive service experience.

The role emphasizes clear communication, product knowledge, and the ability to handle escalations with care. This entry to mid-level position offers a dayshift schedule and a supportive, inclusive culture.

Qualifications

• Fresh college graduates with a degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS Graduates are welcome to apply.
• With at least 12 months of BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Add experience in handling escalations preferred.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Communication skills

Customer service

Computer skills

BPO experience

Escalation handling

Education

Two-year college

Senior High School graduates welcome

Job description

TTEC is hiring an onsite Customer Service Representative for the UP Technohub in Quezon City. You will respond to customer inquiries, research and resolve issues, and help ensure a positive service experience.

The role emphasizes clear communication, product knowledge, and the ability to handle escalations with care. This entry to mid-level position offers a dayshift schedule and a supportive, inclusive culture.