Onsite Customer Service Rep & Appointment Setter — Growth

ISTA Solutions; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

ISTA Solutions in Mandaluyong seeks an experienced Customer Service Representative to join the onsite team. You will handle inbound calls to book appointments, perform outbound confirmations, and resolve customer inquiries while delivering accurate product information.

The role requires strong communication, problem-solving skills, and the ability to work from our Mandaluyong onsite location, including night shifts. Join a team that values learning, work-life balance, and career growth.

Qualifications

• Experience in handling inbound calls.
• Excellent communication and problem-solving skills.
• Willing to work night shifts at onsite location in Mandaluyong.

Responsibilities

• Handle inbound calls to book appointments.
• Perform outbound confirmations and resolve customer inquiries while delivering accurate product information.

Skills

Strong communication

Problem solving

Night shift readiness

Job description

ISTA Solutions is seeking an experienced Customer Service Representative to join our Mandaluyong team. You will handle inbound calls to book appointments, perform outbound confirmations, and resolve customer inquiries while delivering accurate product information.

The role requires strong communication, problem-solving skills, and the ability to work from our Mandaluyong onsite location, including night shifts. Join a team that values learning, work-life balance, and career growth.