Onsite Customer Care Specialist – Resolve Escalations & Grow

TTEC; Rizal; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A leading customer service company is seeking a Customer Service Representative to work onsite in Cainta. The role involves answering customer communications, resolving issues, and providing product support. Candidates with or without BPO experience are welcome to apply. A supportive culture and career development opportunities are offered, along with a healthy benefits package including PTO and tuition reimbursement.

Qualifications

• College graduates with or without BPO experience are welcome to apply.
• Requires 6 months of BPO experience for senior high school graduate and college undergraduate.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Job description

A leading customer service company is seeking a Customer Service Representative to work onsite in Cainta. The role involves answering customer communications, resolving issues, and providing product support. Candidates with or without BPO experience are welcome to apply. A supportive culture and career development opportunities are offered, along with a healthy benefits package including PTO and tuition reimbursement.