Onsite Customer Care Specialist – Iloilo City

Transcom; Iloilo City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Day 1 HMO

Meal & Transportation Allowance

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Scholarship Program

Retirement Fund

Free Meal & Medicine (through Tap Card Rewards)

Loyalty Incentives

Accidental & Life Insurance

Free Shuttle Service

Job summary

A leading customer service provider is seeking a Customer Service Representative (CSR) for its Iloilo City site in the Philippines. The role focuses on delivering high-quality customer satisfaction through various communication methods. Ideal candidates have excellent interpersonal skills, a positive attitude, and a commitment to quality. Transcom offers extensive benefits including health coverage, meal allowances, and a supportive working culture that values inclusivity and personal growth.

Qualifications

• Very good interpersonal skills (both written and oral).
• Ability to work autonomously and be results focused.
• Willingness to embrace change and improvements.

Responsibilities

• Provide a full range of customer service to clients by various communication methods.
• Handle incoming and outgoing customer calls, including sales.
• Perform data input and back office tasks accurately.

Skills

Interpersonal skills

Positive attitude

Commitment

Job description

A leading customer service provider is seeking a Customer Service Representative (CSR) for its Iloilo City site in the Philippines. The role focuses on delivering high-quality customer satisfaction through various communication methods. Ideal candidates have excellent interpersonal skills, a positive attitude, and a commitment to quality. Transcom offers extensive benefits including health coverage, meal allowances, and a supportive working culture that values inclusivity and personal growth.