Onsite Customer Service Pro — Iloilo

TTEC Customer Care Management Philippines Inc; Iloilo; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in Iloilo. You’ll join a team focused on making customer experiences exceptional by listening, resolving issues, and guiding customers with empathy.

The role values clear verbal and written communication, computer proficiency, and a commitment to service. We offer career development and a benefits package that may include PTO and wellness incentives.

Qualifications

• Must have at least 3 months of BPO experience
• Strong verbal communication and business writing skills
• Able to explain product or service knowledge
• Proficient in computer use

Responsibilities

• Own escalated or complex customer calls and resolve issues with compassion
• Provide quick answers and product consultations to improve customer experience

Skills

Verbal communication

Business writing

Computer experience

Education

Senior high school or two years in college

Job description

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in Iloilo. You’ll join a team focused on making customer experiences exceptional by listening, resolving issues, and guiding customers with empathy.

The role values clear verbal and written communication, computer proficiency, and a commitment to service. We offer career development and a benefits package that may include PTO and wellness incentives.