Onsite Customer Care Specialist BPO-Experienced ASAP Start

E-team Workforce Private Corporation; Cebu City; Presencial; PHP 223.000 - 290.000; Jornada completa

Descripción de la vacante

E-team Workforce Private Corporation is seeking a customer service professional in Cebu City to handle calls and assist customers with inquiries, ensuring accurate information and timely solutions. This onsite role requires English proficiency and a customer-oriented mindset.

Ideal candidates have at least 1 year of BPO experience and are available to start ASAP. Join our team and deliver excellent service in a fast-paced environment.

Formación

• At least a High School or Senior High School graduate; a bachelor’s degree is preferred but not required.
• At least 1 year of BPO or call center experience.
• Good English communication skills.
• Customer-oriented with good problem-solving skills.
• Willing to work onsite.
• Must be available to start ASAP.

Responsabilidades

• Handle customer calls.
• Assist customers with basic inquiries, concerns, and requests.
• Provide accurate information and appropriate solutions.
• Document customer interactions and update records in the system.
• Maintain professionalism and deliver excellent customer service.

Conocimientos

English communication

Customer service mindset

Problem solving

Educación

High School / Senior High School diploma

Bachelor’s degree preferred

Descripción del empleo

E-team Workforce Private Corporation is seeking a customer service professional in Cebu City to handle calls and assist customers with inquiries, ensuring accurate information and timely solutions. This onsite role requires English proficiency and a customer-oriented mindset.

Ideal candidates have at least 1 year of BPO experience and are available to start ASAP. Join our team and deliver excellent service in a fast-paced environment.