Onsite CSR (Non-Voice) – Fresh Start with Paid Training

Caldwell Communications; Cebu City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance incentives and bonuses

Career growth opportunities

Job summary

Caldwell Communications is hiring a Customer Service Representative for a non-voice, chat-based account in Cebu City. This onsite, full-time role offers a monthly salary of up to ₱26,000 with paid training from Day 1 and performance-based bonuses.

You'll handle customer inquiries via online chat, provide accurate information, and document interactions while meeting quality and productivity targets. Fresh graduates and career shifters are welcome; no BPO experience required.

Qualifications

• Good English communication and fast typing.
• Willing to work onsite in Cebu City and on shifting schedules.
• No BPO experience required; fresh graduates and career shifters are welcome.
• Basic computer skills and attention to detail.

Responsibilities

• Handle customer inquiries through online chat
• Provide accurate information and solutions
• Resolve customer concerns professionally
• Document interactions and raise complex issues
• Meet quality and productivity targets

Skills

English communication

Typing speed

Multitasking

Education

High School / Senior High / College Undergraduate / College Graduate

Job description

Caldwell Communications is hiring a Customer Service Representative for a non-voice, chat-based account in Cebu City. This onsite, full-time role offers a monthly salary of up to ₱26,000 with paid training from Day 1 and performance-based bonuses.

You'll handle customer inquiries via online chat, provide accurate information, and document interactions while meeting quality and productivity targets. Fresh graduates and career shifters are welcome; no BPO experience required.