Onsite CX Agent | Fresh Grads Welcome | Paid Training

Caldwell Communications; Talisay; On-site; PHP 264,045 - 316,274; Full time

Benefits offered by this job

Paid training from Day 1

People-first work environment

Performance-based incentives

Job summary

Caldwell Communications is hiring Customer Service Representatives in Talisay, Cebu City. The position offers a competitive salary of up to ₱26,000 monthly with performance-based incentives and comprehensive training from Day 1.

As a Customer Experience Agent, you will address customer inquiries, ensure excellent service, and maintain high-quality interactions. Fresh graduates and those without BPO experience are encouraged to apply as training is provided.

Qualifications

• Fresh graduates and career shifters are highly encouraged to apply.
• No experience required but experience in customer service is a plus.
• Willingness to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and appropriate solutions to customer concerns.
• Resolve issues professionally and efficiently.

Skills

Good English communication skills (verbal and written)

Strong customer service orientation

Basic computer skills

Multitasking ability

Education

High School or Senior High School graduate

Job description

Caldwell Communications is hiring Customer Service Representatives in Talisay, Cebu City. The position offers a competitive salary of up to ₱26,000 monthly with performance-based incentives and comprehensive training from Day 1.

As a Customer Experience Agent, you will address customer inquiries, ensure excellent service, and maintain high-quality interactions. Fresh graduates and those without BPO experience are encouraged to apply as training is provided.