Onsite CSR in QC — Day Shift, Growth & Benefits

TTEC; Quezon City; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Quezon City is hiring a Customer Service Representative to be onsite at UP Technohub. You’ll help customers by providing quick answers, guiding product use, and resolving issues with empathy.

We welcome fresh graduates with strong communication skills and a basic understanding of customer service; 12 months of BPO experience is preferred. Day shifts and a supportive career development culture are offered.

Join a global team that values service excellence and integrity.

Qualifications

• Degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS graduates welcome to apply.
• At least 12 months of BPO experience is preferred.
• Knowledge of product or service helpful.
• Experience handling escalations preferred.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Communication skills

Customer service

Escalation handling

Computer skills

Education

2 years in college

SHS graduates welcome

Fresh graduates welcome

Job description

TTEC in Quezon City is hiring a Customer Service Representative to be onsite at UP Technohub. You’ll help customers by providing quick answers, guiding product use, and resolving issues with empathy.

We welcome fresh graduates with strong communication skills and a basic understanding of customer service; 12 months of BPO experience is preferred. Day shifts and a supportive career development culture are offered.

Join a global team that values service excellence and integrity.