Onsite CS Rep - Day Shift, UP Technohub, Up to ₱27K

TTEC; Philippines; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You’ll help customers by answering inquiries, providing product information, and guiding resolutions with a friendly approach.

Open to fresh graduates with strong communication and customer-service mindset; 12 months of BPO experience preferred, two years in college or SHS graduates welcome. Computer skills expected; dayshift schedule and supportive development culture.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS Graduates are welcome to apply
• With at least 12 months of BPO experience
• Recognize, apply and explain your product or service knowledge
• Add experience in handling escalations preferred.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication skills

Escalations handling

BPO experience

Product knowledge

Computer literacy

Education

Two years in college

Senior High School graduates welcome

Job description

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You’ll help customers by answering inquiries, providing product information, and guiding resolutions with a friendly approach.

Open to fresh graduates with strong communication and customer-service mindset; 12 months of BPO experience preferred, two years in college or SHS graduates welcome. Computer skills expected; dayshift schedule and supportive development culture.