Onsite Chat Support Pro - Bonus & Growth in Pampanga

TTEC; Pampanga; On-site; PHP 213,267 - 255,452; Full time

Benefits offered by this job

Performance bonus opportunity of up to PHP 30,000 monthly

Relocation bonus of PHP 20,000 for new hires

PTO and tuition reimbursement

Health and wellness incentives

Job summary

A leading customer service provider is seeking a Chat Customer Service Agent to work onsite in Pampanga. This role involves resolving customer issues through chat and other nonverbal platforms, contributing to an exceptional customer experience. Applicants should be friendly and possess strong written communication skills, with a minimum requirement of high school education. The company offers a performance bonus opportunity, a relocation bonus for new hires outside Pampanga, and a comprehensive benefits package.

Qualifications

• Open to newbies or applicants with customer service experience.
• Computer experience required with a typing speed of 40 words per minute.
• Location preferably within a 50 KM radius from TTEC Pampanga.

Responsibilities

• Answer incoming communications from customers, primarily via chat.
• Connect and resolve issues with customers using clear communications.

Skills

Customer service experience

Good English written communication skills

Problem solving

Education

Completed high school or equivalent

Job description

A leading customer service provider is seeking a Chat Customer Service Agent to work onsite in Pampanga. This role involves resolving customer issues through chat and other nonverbal platforms, contributing to an exceptional customer experience. Applicants should be friendly and possess strong written communication skills, with a minimum requirement of high school education. The company offers a performance bonus opportunity, a relocation bonus for new hires outside Pampanga, and a comprehensive benefits package.