Customer Service Agent - Remote & Scheduling Focus
Gratitude Philippines
14 dias+
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Resumo da oferta
A customer service company is looking for a Customer Service Representative in Pampanga, Philippines. The role involves assisting customers via phone, email, and chat, providing accurate information, and resolving complaints. The ideal candidate should have a High School Diploma and exceptional communication skills, with 0-2 years of experience in customer service preferred. This position offers opportunities for remote work and various perks including a performance bonus and health insurance.
Qualificações
- Must have a High School Diploma or equivalent.
- 0–2 years of customer service experience preferred.
- Proficient in English with strong problem-solving skills.
Responsabilidades
- Assist customers with inquiries via phone, email, and chat channels.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues efficiently.
- Schedule appointments and maintain customer interaction records.
- Participate in team meetings to discuss challenges and solutions.
Conhecimentos
Proficient in English Language
Exceptional Customer Service skills
Scheduling proficiency
Strong Problem-Solving abilities
Formação académica
High School Diploma or equivalent
Descrição da oferta de emprego
A customer service company is looking for a Customer Service Representative in Pampanga, Philippines. The role involves assisting customers via phone, email, and chat, providing accurate information, and resolving complaints. The ideal candidate should have a High School Diploma and exceptional communication skills, with 0-2 years of experience in customer service preferred. This position offers opportunities for remote work and various perks including a performance bonus and health insurance.
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