Onsite Customer Support Specialist — Bonuses & Recognition

KMDC Employment Services; Pampanga; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Employee Recognition Program

Job summary

A customer service solutions provider in Pampanga is looking for individuals to provide exceptional phone support. Ideal candidates have various educational backgrounds, from Bachelor's degree holders to those with high school diplomas and relevant experience. Successful candidates will resolve inquiries and enhance service quality as part of a collaborative team. This role requires proficient English skills and a strong customer service orientation.

Qualifications

• No experience required for Bachelor's degree holders.
• Must have at least 6 months international call center experience for HS graduates.
• 1 year working experience required for SHS graduates/College undergraduates.

Responsibilities

• Provide exceptional customer support via phone.
• Resolve inquiries, complaints, and issues efficiently.
• Maintain accurate customer records and update information.
• Collaborate with team members to enhance service quality.
• Stay informed about products and services.

Skills

Proficient in English

Strong customer service orientation

Education

Bachelor’s degree in any field

HS Graduate (6 months international call center experience)

SHS Graduate/College Under Graduate (1 year working experience)

Job description

A customer service solutions provider in Pampanga is looking for individuals to provide exceptional phone support. Ideal candidates have various educational backgrounds, from Bachelor's degree holders to those with high school diplomas and relevant experience. Successful candidates will resolve inquiries and enhance service quality as part of a collaborative team. This role requires proficient English skills and a strong customer service orientation.