Onsite Chat & Sales Support Specialist

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 268,000 - 312,000; Full time

Benefits offered by this job

Health Insurance

HMO

Medical Reimbursement

Job summary

Caldwell Communications Consultancy Philippines is hiring Customer Service Representatives for a Sales Account to handle inquiries while actively promoting products. This role blends customer support with sales, focusing on building rapport, identifying needs, and closing opportunities.

On-site in Cebu with full-time schedules, the position offers paid training, performance incentives, and a competitive basic salary up to 28K plus commissions.

Qualifications

• High School or Senior High School graduates welcomed.
• Good English communication and persuasion skills required.
• Basic computer knowledge and multitasking ability needed.

Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email.
• Recommend and promote products or services based on customer needs.
• Achieve individual and team sales targets.
• Address customer concerns while ensuring a positive sales experience.
• Accurately document customer interactions and sales transactions.
• Follow sales scripts, compliance guidelines, and quality standards.

Skills

English communication

Persuasion skills

Basic computer skills

Multitasking

Education

High School / Senior High School

Job description

Caldwell Communications Consultancy Philippines is hiring Customer Service Representatives for a Sales Account to handle inquiries while actively promoting products. This role blends customer support with sales, focusing on building rapport, identifying needs, and closing opportunities.

On-site in Cebu with full-time schedules, the position offers paid training, performance incentives, and a competitive basic salary up to 28K plus commissions.