Airline Customer Support Specialist – Cebu (On-site)

The Hird Corp.; Cebu City; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Health Insurance (HMO)

Incentives

Job summary

A leading airline service provider is seeking an Airline Customer Service Representative in Cebu City. This full-time on-site role involves delivering exceptional service, assisting with flight bookings, and addressing passenger inquiries. Applicants should be Senior High School graduates or college graduates, with excellent English communication skills. No prior experience is required, and the position offers a competitive salary and a range of employee incentives. Join a dynamic team that values professionalism and excellence.

Qualifications

• Senior High School graduates or college graduates.
• With or without work experience.
• English proficiency at C1 level.

Responsibilities

• Provide outstanding customer support for airline passengers.
• Assist with flight bookings, rebookings, cancellations, and inquiries.
• Deliver accurate information on travel policies and requirements.
• Handle customer concerns with empathy and resolve issues.

Skills

Excellent communication skills (C1 English)

Customer Service

Problem Solving

Strong Work Ethic

Technical Skills

Interpersonal Skills

Education

Senior High School graduate or completed two years in college

College graduate

Job description

A leading airline service provider is seeking an Airline Customer Service Representative in Cebu City. This full-time on-site role involves delivering exceptional service, assisting with flight bookings, and addressing passenger inquiries. Applicants should be Senior High School graduates or college graduates, with excellent English communication skills. No prior experience is required, and the position offers a competitive salary and a range of employee incentives. Join a dynamic team that values professionalism and excellence.