Onsite Cebu Chat Support Agent | Training & Growth

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

A BPO company in Cebu is seeking Chat Support Representatives responsible for handling customer inquiries through email and chat. The role requires individuals who are either High School or Senior High School graduates, eager to provide excellent customer support in a dynamic environment. Training is provided from Day 1, with competitive salaries and opportunities for career advancement. Candidates should have good English skills and be customer-focused, ready to work onsite with a shifting schedule.

Qualifications

• Must be a High School or Senior High School graduate; college is preferred.
• No BPO experience required.
• Should possess good English communication skills.
• Basic computer skills are necessary.
• Must be customer-focused and willing to work onsite.
• Available for shifting schedules.

Responsibilities

• Handle customer inquiries via email or chat.
• Provide information and resolve concerns.
• Deliver exceptional customer support.

Skills

Good English communication skills

Basic computer skills

Customer-focused

Education

High School/Senior High School graduate

College preferred

Job description

A BPO company in Cebu is seeking Chat Support Representatives responsible for handling customer inquiries through email and chat. The role requires individuals who are either High School or Senior High School graduates, eager to provide excellent customer support in a dynamic environment. Training is provided from Day 1, with competitive salaries and opportunities for career advancement. Candidates should have good English skills and be customer-focused, ready to work onsite with a shifting schedule.