Onsite Customer Support Agent – Inbound Calls & Chat

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Health Insurance, HMO

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A BPO service provider in Cebu City is seeking a Call Center Agent to handle customer inquiries through various channels. The ideal candidate should be a High School or Senior High School graduate, customer-focused, and willing to work onsite in a shifting schedule. This position offers competitive salary, paid training from Day 1, and a supportive work environment, making it a perfect start for your BPO career.

Qualifications

• HS/SHS graduate, preferred college education.
• Customer-focused and works well in a fast-paced environment.
• Open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve customer concerns.
• Deliver excellent customer support.

Skills

Basic computer skills

Customer-focused

Willing to work onsite

Education

High School/Senior High School graduate (College preferred)

Job description

A BPO service provider in Cebu City is seeking a Call Center Agent to handle customer inquiries through various channels. The ideal candidate should be a High School or Senior High School graduate, customer-focused, and willing to work onsite in a shifting schedule. This position offers competitive salary, paid training from Day 1, and a supportive work environment, making it a perfect start for your BPO career.