Onsite Cebu Customer Support Agent | Paid Training

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Insurance

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A communications consultancy is hiring Call Center Agents in Cebu City. The position offers paid training from Day 1 and requires no prior BPO experience. Responsibilities include handling customer inquiries and providing support via phone, email, or chat. Candidates must be high school graduates with basic computer skills and a customer-focused attitude. The work environment is supportive, and the job is on-site with shifting schedules a requirement.

Qualifications

• Basic computer skills are necessary.
• Must be customer-focused and willing to work onsite.
• Open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve customer concerns.
• Deliver great customer support in a fast-paced environment.

Skills

Basic computer skills

Customer-focused

Education

High School/Senior High School graduate (College preferred)

Job description

A communications consultancy is hiring Call Center Agents in Cebu City. The position offers paid training from Day 1 and requires no prior BPO experience. Responsibilities include handling customer inquiries and providing support via phone, email, or chat. Candidates must be high school graduates with basic computer skills and a customer-focused attitude. The work environment is supportive, and the job is on-site with shifting schedules a requirement.