Chat Support Pro — Onsite Cebu, Training Included

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading BPO company in Cebu City is looking for a Call Center Agent specializing in chat support. The position offers a friendly and supportive work environment with no prior BPO experience necessary. Candidates should be High/Senior High School graduates, possess basic computer skills, and have a customer-focused mindset. Competitive salary and incentives, along with paid training from day one, are offered. This is a full-time on-site role with a shifting schedule.

Qualifications

• Must be a HS/SHS graduate, college preferred.
• No BPO experience required, but customer-focused attitude is essential.
• Basic computer skills are necessary.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns for customers.
• Deliver excellent customer support in a fast-paced environment.

Skills

Customer service

Basic computer skills

Communication

Education

High/Senior High School graduate

Job description

A leading BPO company in Cebu City is looking for a Call Center Agent specializing in chat support. The position offers a friendly and supportive work environment with no prior BPO experience necessary. Candidates should be High/Senior High School graduates, possess basic computer skills, and have a customer-focused mindset. Competitive salary and incentives, along with paid training from day one, are offered. This is a full-time on-site role with a shifting schedule.