Onsite Booking & Support Specialist – Voice & Email

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A telecommunication consultancy in Mandaluyong is seeking motivated individuals for customer support roles. This position promises stability and growth opportunities with a competitive salary package, HMO coverage, and performance bonuses. Successful candidates will assist customers via voice and non-voice accounts, maintain accurate records, and ensure high customer satisfaction. Ideal applicants should be high school graduates or higher, with BPO experience as a plus, and must be willing to work onsite. Enjoy weekdays off and a supportive company environment.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.
• Excited fresh graduates encouraged to apply.

Responsibilities

• Provide top-tier support by resolving customer concerns.
• Maintain accurate records in our internal system.
• Ensure customer satisfaction by resolving issues.
• Stay informed on company products and policies.
• Collaborate with the team for continuous improvement.

Skills

Customer support

Problem solving

Communication

Team collaboration

Education

High school diploma or higher

Job description

A telecommunication consultancy in Mandaluyong is seeking motivated individuals for customer support roles. This position promises stability and growth opportunities with a competitive salary package, HMO coverage, and performance bonuses. Successful candidates will assist customers via voice and non-voice accounts, maintain accurate records, and ensure high customer satisfaction. Ideal applicants should be high school graduates or higher, with BPO experience as a plus, and must be willing to work onsite. Enjoy weekdays off and a supportive company environment.