Customer Service Agent – On-Site Bacolod | Bonuses & Equity

Neksjob Philippines; Bacolod; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

NeksJob Philippines in Bacolod is seeking a fresher-friendly Call Center Agent/Customer Service Representative for a full-time, on-site role. No experience required; high school diploma accepted.

You will respond to inquiries, explain products and policies, and help customers complete transactions while maintaining accurate records. As the first point of contact, you will update accounts, record interactions in detail, and work to ensure every call ends with a positive experience.

Qualifications

• No experience required; suitable for fresh graduates or high school graduates.

Responsibilities

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly to customers.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.

Job description

NeksJob Philippines in Bacolod is seeking a fresher-friendly Call Center Agent/Customer Service Representative for a full-time, on-site role. No experience required; high school diploma accepted.

You will respond to inquiries, explain products and policies, and help customers complete transactions while maintaining accurate records. As the first point of contact, you will update accounts, record interactions in detail, and work to ensure every call ends with a positive experience.